When you purchase an iRobot® product, you are making an investment in your home. Purchasing directly from our iRobot® Store, contacting our iRobot Customer Care to place your order, or through the authorized resellers and retail partners, is the only way to ensure the products you're buying are worthy of your investment.
Note: Purchasing an iRobot® robot from an unauthorized reseller* will VOID the warranty. iRobot® cannot guarantee the reliability or functionality of any product purchased from an unauthorized reseller. iRobot® also cannot guarantee that the product being purchased is not fraudulent, counterfeit, or damaged.
*Unauthorized resellers can include auction sites, marketplaces, private or third-party sales, and other vendors not officially sanctioned through iRobot®. Although the product might look like a genuine iRobot® product, it will not be covered by the official iRobot® warranty and will not be serviced by iRobot®.Customers should also avoid purchasing unauthorized accessories, even if a product claims to be compatible with iRobot® products. Unauthorized accessories may cause damage to your robot. As a result, iRobot® will not service unauthorized accessories, nor will we service any robot equipped with an unauthorized accessory. *Membership and Membership Products, such as iRobot Select and SmartCare, cannot be transferred or gifted. Some, but not all, Membership Products can be identified as having an X as the 4th character in the serial number. iRobot does not authorize any third parties to sell Membership Products, and if you purchase a Membership Product from an unauthorized retailer or private party, it will not work upon setup.iRobot® products are available through many authorized national and regional retailers, online retailers and independent resellers. Models vary by channel.iRobot® invests significant resources to design, manufacture, promote and protect our products and related intellectual property. iRobot® registered trademarks are protected under U.S. and international law, and we reserve the right to bring action against the infringement of legally protected trademarks and products. We regularly monitor the Internet, including auction sites, in order to protect our intellectual property rights. Unauthorized reselling, marketing, or auctioning using iRobot® copyrighted items is illegal and can result in liability for damages and criminal penalties. For customers outside North America, please visit Global.iRobot.com. 
