Indicators
- A Wi-Fi connected Roomba will display the error in the iRobot HOME App through push notifications. Tap the
troubleshooting icon for additional information. - Roomba will play a two-tone “uh-oh” sound, followed by a narrated voice.
- Select models will display a blinking
troubleshooting indicator.
Error messages can be repeated by pressing the CLEAN on the robot.
Overview
Please refer to the following chart when Roomba tells you something is wrong.
If the battery indicator is blinking while Roomba is charging, consult the charging error messages chart.
| Roomba beeps “uh-oh” and says… | Likely Cause | What To Check |
|
“Error one (1). Move Roomba to a new location then press CLEAN to restart.”
|
Roomba is stuck with a wheel hanging down or Roomba is stuck.
| Side Wheels |
|
“Error two (2). Open Roomba’s extractor frame and clean extractors.”
|
The extractors cannot turn.
| Extractors |
|
“Error five (5). Spin Roomba's side wheels to clean.”
|
A side wheel is stuck.
| Side Wheels |
|
“Error six (6). Move Roomba to a new location then press CLEAN to restart.”
|
The cliff sensors are dirty or Roomba is stuck hanging over a cliff or on a dark surface.
| Cliff Sensors |
|
“Error seven (7). Spin Roomba's side wheels to clean.”
|
A side wheel is stuck.
| Side Wheels |
|
“Error nine (9). Tap Roomba's bumper to clean.”
|
The bumper is compressed or the bumper sensor is dirty.
| Bumper |
|
“Error ten (10). Spin Roomba's side wheels to clean.”
|
A side wheel is stuck or the bumper is not registering obstacles.
| Bumper and Side Wheels |
- The Wi-Fi connected Roomba 800 series says “Error eleven (11). Please open the iRobot HOME App for help.”
- Roomba 800 series says “Error eleven (11).”
|
Roomba has a vacuum error.
| AeroForce™ bin |
|
“Error one four (1-4). Re-install Roomba’s bin then press CLEAN to restart.”
|
Roomba is not detecting an installed bin.
| Bin and Bin Contacts |
| “Error one eight (1-8).” |
Roomba cannot return to the Home Base® or starting position.
| Home Base and Charging Contacts |
|
“Please charge Roomba.”
|
The battery is discharged.
| Battery |
