Contact iRobot Customer Care

Our dedicated Customer Care team is committed to providing the support you need.

For expedited service, please have the following ready:

• Your robot charged and with you
• Your robot's Serial number
• For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer)

Customer care

Chat with us by selecting the icon in the bottom right corner of the Support page.

Call 866-747-6268 to speak with an iRobot® Support Specialist.

• Monday through Friday: 9:00am - 9:00pm EST
• Saturday & Sunday: 9:00am - 6:00pm EST

iRobot® Select Subscribers

Please be sure to have your membership details ready so we can validate your account. If you are not a Select subscriber, please use one of the numbers listed above.

Select Membership - Log into your Select Member Portal, or call us 800-677-1088

• Monday through Friday: 10:00am - 7:00pm EST
• Saturday & Sunday: Chat and Email support through the Select Member Portal.

International

If you are an iRobot® customer in need of support and live outside the U.S. or Canada, please contact your International Distributor. Select your language and country.