Error 1010 means your Roomba® is unable to return to the dock during or after a mission and can no longer move across the space it had previously crossed to find the dock.
What causes Error 1010?
This error may occur when a new obstacle is in your robot's path. Perhaps a door on your robot's route back to the dock was closed during its mission. Other potential causes of Error 1010 include moving the dock to a different location, unplugging the dock, or completely covering the dock during your robot's mission. Strong reflections or conflicting lighting that interferes with the docking sensors can prevent your robot from identifying the dock. Your robot may be able to successfully find its home location, but due to any of the reasons mentioned above, cannot see or find the dock.
This does not always happen when your robot is headed to the dock, as it could also occur when your robot is returning to its starting location. If your robot is unable to detect the dock at its expected location, it might search for it nearby.
Error 1010 does not occur when a room is too dark for your robot to find its way.
You can take the following steps to prevent Error 1010 from occurring:
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Tidy Up
Clear all obstacles and open all doors in your robot's path, and ensure that your robot can find the Visual Docking Target or infrared (IR) window on the dock.
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Clean Your Robot
Lack of maintenance can lead to a multitude of symptoms and error codes including 1010. Perhaps a wheel is stuck or the sensors are dirty. Please clean your robot’s brushes, wheels, and sensors. Then try running Roomba® again. Be sure to wipe the both the robot and dock sensors. Here are links for step by step care instructions.
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Reboot
Please reboot the robot by holding down the power button on the robot for 10 seconds. Hold the button again for 3 seconds to turn it back on. Doing so should clear the error from the robot's memory. Try running Roomba® again.
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Remap
If error 1010 persists after cleaning and rebooting the robot, there may be something wrong with the robot's map. Please delete your existing map and send Roomba® out to remap the space. This should only take a few minutes to create a new map. Try running Roomba® once more.
If navigation does not improve, please contact iRobot Customer Care.
For expedited service, please have the following ready:
